Crystal Clear Pool Service Inc. Professional Pool & Spa Maintenance Call Us for All Your Pool Needs
1-800-841-POOL 845-371-6500
The answer to your pool problems is Crystal Clear
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FAQs (Frequently Asked Questions)

  1. What should my filter pressure be?
  2. What chlorine reading is proper?
  3. How many hours a day does my pool need to run?
  4. How often should I shock?
  5. How often do I need to backwash?
  6. What do I do if my pool turns green?
  7. What's the best way to keep my pool clear?
  8. After a storm what should I do?
  9. My pool has no suction, why?
  10. My heater won't fire, why?

Question 1:
What should my filter pressure be?

Answer: A D.E. (Diatonaceous Earth) filter's typical pressure is 15 - 20 PSI. Backwash when the PSI is 7 - 10 above the normal start-up pressure. A sand filter's pressure is approximately 10-15 PSI. Backwash at 7 - 10 PSI above. A catridge filter's pressure is 12 - 15 PSI. Backwash 7 - 10 PSI above.

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Question 2:
What chlorine reading is proper?

Answer: 1.0 - 3.0 is ideal, however, it can be as high as 5.0 as long as the other factors are in balance.

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Question 3:
How many hours a day does my pool need to run?

Answer: 12 hours minimum, however 24 hours is ideal.

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Question 4:
How often should I shock?

Answer: At least once weekly, more after heavy bather load or rain storm.

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Question 5:
How often do I need to backwash?

Answer: When filter pressure is 7 - 10 PSI above start-up.

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Question 6:
What do I do if my pool turns green?

Answer: Call the office, we can help. It's our specialty.

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Question 7:
What's the best way to keep my pool clear?

Answer: Proper Ph Balance is 7.4 - 7.6. Run filter 24 hours, brush and vacuum weekly, and backwash (clean filter) when needed.

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Question 8:
After a storm what should I do?

Answer: Run pool continuously for 24 hours, brush and vacuum pool, balance PH (Alkalinity 100 - 125 ppm), and shock pool.

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Question 9:
My pool has no suction, why?

Answer: Check to see if water level is high enough and if the skimmer weir (door) is stuck. Are the skimmer baskets clean? Is the pump basket clean? Is the pump primed? Are the valves open? Is the filter clean?

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Question 10:
My heater won't fire, why?

Answer: Dirty Filter (Backwash) - Check above question 9.

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Crystal Clear Pools Service Inc. 499 Old Nyack Turnpike Nanuet NY 10954 phone: 845-371-6500 fax: 845-371-6523

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Crystal Clear Pool service, Inc. is a NY/NJ swimming pool service/repair company specializing in pool openings and closings, weekly maintenance, pool equipment/repair, liner replacement, tile, coping, ponds, drainage, renovations, new pool construction; certified NSPI technicians, Marquis spa dealers servicing Rockland County including Blauvelt, Congers, Spring Valley, Pomona, New City, Garnerville, Haverstraw, Monsey, Nanuet, Nyack, Orangeburg, Palisades, Pearl River, Sloatsburg, Sparkill, Stony Point, West Nyack, Airmont, Suffern, Montebello, New Hempstead, Piermont, South Nyack, Bardonia and Grandview-on-the Hudson and Bergen County including Allendale, Alpine, Bergenfield, Cresskill, Closter, Fort Lee, Franklin Lakes, Mahwah, Montvale, Ramsey, Ridgewood, Westwood, Saddle River, Teaneck, Upper Saddle River, Hackensack, Emerson, Paramus, Old Tappan, Cliffside Park, Edgewater, Fairlawn, Ho Ho Kus (Ho-Ho-Kus), Rockleigh, Saddle Brook, and Englewood.